You may return uninstalled items up to 30 days after date of purchase. Items returned within 30 days may be subject to a restocking fee. Items must be returned in their original packaging and packaging must be in sellable condition. The consumer is responsible for shipping costs of returned parts unless the part was shipped in error or defective when received from us. All returns must be accompanied with a Return Authorization.   

Parts those are not returnable

Parts that have been modified, bolted on, plugged in, or show physical signs of use, any item that is returned without its original packaging. Any returns sent without a Return Authorization will not be eligible for credit. Items must be returned within 30 days from the date of purchase to be eligible for credit. Electrical parts are non-returnable.

Exchanges

If a part is defective or has been received in error, please contact us at (866) 785-LINK for an exchange. To receive an exchange, you may place another order for the part and have it shipped immediately, and upon review of the returned part you will receive a full credit for the part and standard shipping costs. Or you can send back the original part and upon review of the part we will send a replacement at no charge. Parts that are returned must have a Return Authorization attached to receive credit.

Using the Return Authorization

If you use a Return Authorization provided by us and your return is not the result of our error or product defect, the shipping cost of the returned part will be the responsibility of the consumer. Upon further review, a full credit will be given on the returned part. If the return is a result of our error (the part you received is not the part you ordered, or the part is defective), we will incur standard shipping costs of the returned part. Please note all returns must be accompanied with a Return Authorization.

Warranty Claims

Please refer to our Terms & Conditions for information regarding returns of defective parts.   

Shipping Policy

If your package does not arrive on the on-time delivery date from UPS, please contact us at (866) 785-LINK. This may allow us to recover shipping charges for you.